#1 Wind and Hail Damage Insurance Claim Experts in Utah
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Call: (801) 447-1339Schedule Free Inspection
INSURANCE CLAIM ASSISTANCE · NORTHERN UTAH

Hail Hit Your Neighborhood. We Will Handle the Insurance.

Free inspection. We document the damage, attend the adjuster meeting, and fight for your claim. Multiple CTI homeowners have paid only their deductible.

Serving Bountiful · Centerville · Ogden · Salt Lake City · South Jordan
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Roofs installed with precision
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Five-star reviews and counting
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Average savings from insurance claims
WHY HOMEOWNERS CALL CTI AFTER A STORM

We Are Not a Storm Chaser. We Are the Contractor Who Fights for Your Claim.

Storm chasers show up after every hail event, push for a replacement whether you need one or not, and disappear after the check clears. CTI has been in Bountiful for 23 years. We will be here long after the storm.

We inspect your roof honestly and document what we actually find. If the damage qualifies for a claim, we tell you. If it does not, we tell you that too. Then, if you move forward, we attend the adjuster meeting with you, document everything the insurance company needs, and follow through until the claim is resolved.

Two other roofing companies gave up on one homeowner's claim when the insurance company initially refused. CTI kept working. The claim was eventually approved. That is how we operate.
23 Years in Northern Utah
Not a seasonal storm chaser
BBB A+ Accredited Since 2015
Free Inspection, No Obligation
Free Roof Inspections Access to Important Information
WHAT CTI HAS DONE FOR UTAH HOMEOWNERS

When the Insurance Company Said No, CTI Kept Going.

These are real situations from CTI customers. Paraphrased from published reviews.
Two Companies Gave Up. CTI Did Not
After a storm left significant roof damage, two other roofing contractors walked away when the insurance company refused to approve the claim. CTI kept working with the insurer, documented the damage thoroughly, and eventually got the repair approved and covered.
— Mike Pratt, Google Review
Months of Follow-Up. Claim Approved.
The insurance company was unresponsive for months. CTI kept following up, managed the documentation, and got the claim pushed through. Materials arrived within two days of approval, and the roof was installed in a single day.
— Kaden Collins, Google Review
Paid Only the Deductible.
After CTI handled the full insurance process, the homeowner paid only their deductible. Their insurance premium did not increase. The claim covered everything else.
— Long Nguyen, Google Review
HOW THE PROCESS WORKS

Here Is Exactly What Happens When You Call CTI After Storm Damage.

Most homeowners have never filed a roof insurance claim. Here is what to expect from the first call to the completed job.
01
Free Roof Inspection
We get on your roof and document the damage with photos and a detailed report. We tell you honestly whether the damage is claim-worthy. No pressure either way.
02
Claim Guidance
If the damage qualifies, we walk you through the claim process so you understand what your insurance company will need and what to expect at each stage.
03
Adjuster Meeting Support
We attend the adjuster meeting with you. We are on the roof with the adjuster, pointing out the documented damage and making sure nothing gets missed.
04
Follow-Through
If the insurance company pushes back, we do not walk away. We continue working the claim with additional documentation until it is resolved.
05
Approved Scope and Installation
Once the claim is approved, we review the scope with you and schedule the repair or replacement. In most cases, the full job is completed in a single day.
06
Final Documentation
We walk the finished job with you and provide final documentation before we leave.
Free inspection. No obligation to file a claim or proceed.
WHAT IS INCLUDED

Everything CTI Handles on Your Behalf

Insurance Claim Assistance-Roof Damage Inspection

Roof Damage Inspection

We get on the roof and look for all visible and hidden storm damage including shingles, flashing, vents, pipe boots, gutters, and ridge areas. You get a clear report of what we find.
Insurance Claim Assistance-Photo Documentation

Photo Documentation

Every problem area is photographed and noted. You get a documented record of the roof's condition before and after the claim process.
Insurance Claim Assistance-Damage Report and Recommendations

Damage Report and Recommendations

We explain what we found in plain language and tell you whether repair, replacement, or a focused inspection is the right next step.
Insurance Claim Assistance-Claim Guidance

Claim Guidance

We walk you through the insurance process so you know what to expect at each stage. You do not have to figure this out on your own.
Insurance Claim Assistance-Adjuster Meeting Support

Adjuster Meeting Support

We attend the adjuster inspection with you, walk the roof, and make sure the insurance company's representative has access to all documented damage.
Insurance Claim Assistance-Repair or Replacement Planning

Repair or Replacement Planning

After the claim decision, we review the approved scope with you and plan the roofing work needed to restore your home.
Insurance Claim Assistance-Final Walkthrough and Documentation

Final Walkthrough and Documentation

We complete a final walkthrough of the finished project and provide documentation before we leave.
CLAIM SUPPORT AREAS

Types of Storm Damage CTI Documents

Hail Damage
Bruised shingles, loosened granules, cracked tiles, dented metal components. Hail damage is often invisible from the ground but visible on the roof surface and secondary components.
Wind Damage
Lifted, cracked, or missing shingles, loosened flashing, damaged ridge caps, and exposed deck areas. Wind events in Utah can cause significant damage that worsens quickly if left unaddressed.
Storm-Related Leaks
Post-storm leaks often trace back to shingles, flashing, valleys, vents, or pipe boots. We find the source, not just where it shows up on the ceiling.
Falling Debris
Branches and storm debris can damage shingles, gutters, vents, flashing, and roof edges. We document all impact points for the claim.
Hidden Damage
Some storm damage is not visible from the ground or even from a casual roof inspection. Our team inspects penetrations, transitions, and secondary components that are easily missed.
THE PROOF

23 Years of Proof, Not Just Promises.

A+

BBB Accredited
Since 2015

158

Reviews – 4.9 Stars
Google

23

Years in Business Est. 2003

CertainTeed

ShingleMaster Certified
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bbb-accredited business
What Homeowners Say

From Homeowners Who Had No Idea What to Expect From Their Insurance Claim

"CTI kept working with them and didn't give up and eventually got it approved and covered."
— Mike Pratt, Google Review
"The only thing I paid was my deductible and my insurance premium did not go up."
— Long Nguyen, Google Review
"They offered not only to place the claim with our insurance but to work with them on our behalf. We were shocked at the damage he found."
— Paula Vario, Google Review
FREQUENTLY ASKED QUESTIONS

Questions Homeowners Ask Before Filing a Claim

Not necessarily, and not always. Premium impacts depend on your policy, your carrier, your claims history, and the type of damage. Many CTI homeowners have filed storm damage claims with no premium increase. We recommend calling your insurance carrier to understand your specific policy before deciding whether to file.

CTI can guide you through the process and attend the adjuster meeting with you, but the claim itself must be opened by you as the policyholder. We make the process as clear as possible so you know exactly what to do and when.

A denial is not always the end. CTI can document additional damage, provide supplemental information, and help you understand your options. We have seen claims approved after initial denials when the documentation was strengthened.

It varies by carrier, claim complexity, and adjuster availability. Some claims are approved within a few weeks. Others, especially in high-volume hail events, can take longer. CTI follows through on the process and does not walk away when things take time.

We inspect the full roof surface including shingles, flashing, pipe boots, vents, gutters, and ridge areas. We document all damage with photos and a written report. The inspection is free with no obligation to file a claim or hire CTI.

We document what we find. If the damage is localized, repair may be the right call rather than a full replacement. We tell you honestly what the roof needs, and we document accordingly for the claim.

As soon as possible. Insurance policies typically require claims to be filed within a reasonable window after the damage event. Waiting can complicate the claim. Call us and we will get on the roof quickly.

STORM HIT YOUR AREA?

Call Before You File Anything. We Will Tell You Exactly What You Have.

Free inspection. No obligation. We get on the roof, document the damage, and tell you honestly whether it is claim-worthy. If it is, we handle the insurance process with you from inspection through installation. 23 years in Northern Utah. BBB A+. We are not going anywhere.
BBB A+ · 158 Reviews · 4,000+ Roofs · 23 Years · CertainTeed · Free · No Obligation